KidzLog
Center Management

Parents

Add and manage parent accounts, link children, manage kiosk PINs, and track communication history.

The Parents page is where you manage all parent and guardian accounts at your center. You can invite parents via email, create PIN-only access for kiosk check-in, link children, and view contact details.

Viewing the Parents List

Navigate to Parents in the sidebar to see all parents at your center.

The list displays each parent's name, status badge, email, number of linked children, and phone number.

Status Badges

Each parent has a color-coded status badge:

  • Active (green) — Parent has accepted their invitation and has a login account
  • Invited (yellow) — Parent has been invited by email but hasn't accepted yet
  • PIN Only (blue) — Parent uses a kiosk PIN only, without an email account
  • No Access (gray) — Parent has no email, PIN, or login configured

Active and Invited Tabs

Use the Active / Invited tabs to filter parents:

  • Active — Shows all parents who have been created (including those with pending invitations)
  • Invited — Shows only parents with pending email invitations, with options to resend or cancel the invitation

Searching and Sorting

  • Search: Type in the search box to filter parents by name or email
  • Sort: Use the dropdown to sort by First Name, Last Name, Email, or Date Created
  • Sort direction: Click the arrow button to toggle ascending/descending order
On mobile: The grid view is used automatically. The list/grid toggle is not shown.

Adding a Parent

Click Add Parent

Click the + Add Parent button in the top-right corner of the Parents page.

Choose the access type

Select how the parent will access KidzLog:

  • Send Invitation — The parent will receive an email to create their own account and access the Parent Portal
  • PIN for Kiosk — The parent will be given a 4-digit PIN for check-in and check-out at the kiosk only (no app access)

Click Continue after selecting an option.

Fill in parent details

Enter the parent's information:

  • First Name and Last Name (required)
  • Email (required for invitation, optional for PIN-only)
  • Phone (optional)
  • Notes (optional)

Click Submit to create the parent.

View confirmation

For invitation parents, the invitation email is sent automatically. For PIN parents, the confirmation screen displays the generated 4-digit PIN — you can copy it to share with the parent.

Viewing a Parent's Profile

Click any parent in the list to open their detail page.

The profile page has two tabs:

  • About — Contact information, linked children, and kiosk PIN management
  • Email & SMS — History of all emails and SMS messages sent to this parent

Contact Information

The About tab displays:

  • Mobile Phone, Home Phone, Work Phone
  • Email
  • Home Address, Work Address

Fields without data show "N/A".

Linked Children

The Linked Children section shows all children associated with this parent. Click the + button to link an additional child — a modal opens with a searchable dropdown of children not yet linked to this parent. Click any child row to navigate to that child's profile.

Kiosk PIN

The Kiosk PIN section lets you manage the parent's 4-digit PIN for kiosk check-in and check-out:

  • Show/Hide — Click the eye icon to reveal or mask the PIN
  • Copy — Click the copy icon to copy the PIN to your clipboard
  • Reset PIN — Generate a new random PIN (replaces the current one)
  • Remove PIN — Delete the PIN entirely (requires confirmation)

If no PIN exists, you'll see a button to generate one.

The Kiosk PIN section only appears for parents who do not have a login account. Parents who have accepted their invitation and log in through the app don't need a kiosk PIN.

Actions Menu

Click the ... (three dots) button on the parent's profile header to access:

  • Message — Send an email or SMS to this parent
  • Edit — Update the parent's name and phone numbers
  • Delete — Permanently remove the parent from your center

Editing a Parent

From the parent's detail page, click ...Edit. You can update:

  • First name and last name
  • Mobile phone, home phone, and work phone
  • Home address and work address
A parent's email address cannot be changed after creation. If you need to change the email, you'll need to remove the parent and add them again with the correct email.

Deleting a Parent

Click ...Delete from the parent's detail page or from the actions menu in the list. A confirmation dialog appears before the parent is permanently removed.

Frequently Asked Questions